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SUPPORT AND SERVICE

Our team at Socius24 are experts in supporting companies to continually get the most out of their systems…

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“Their can-do attitude was excellent. They are reliable and really know what they are talking about.”

– KWE

“Socius24 are a perfect mixture of all the ingredients I need to have a successful project.”

– Rohlig Suus Logistics

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Our long-term relationships with our customers allow us to advise you on which functions are best for you at any given time. We also offer ongoing support and training as required.

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Major retailers and large manufacturers

As service Alliance Partners for JDA our team is often called upon to work with major retail companies and manufacturers globally helping them with the initial set up and then the ongoing support. It is the level of expertise in our team, depth of product knowledge, openness and agility that makes our team their trusted advisor, their ally, their partner of choice.

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3PL Clients

With the ever-changing marketplace and the need to move towards areas such as Omni-channel fulfilment or cold chain management you may find that you need to update your WMS and add on functionality that will allow you to take a more integrated approach. For larger 3PL clients this needs to work locally and at an international level. Our team of experts can help you with additional functionality and performance provided by JDA and our own software USP.

SME’s

One of the benefits of JDA RedPrairie Warehouse Management System is that every installation is tailored to the specific needs of the client. If you are an SME and using WMS for the first time you may not need all the functionality that is available. We ensure that the initial set up is based on your needs at that point in time and you have the added benefit of knowing that as your company grows the additional functionality can be turned on and utilised without you having to upgrade. As your team grows and the number of users increases we offer training to ensure all staff can use the WMS fully.

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Want to learn more about Socius24′ Support and Service?

Socius24. Warehouse Management Software Solutions

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“I’d certainly recommend Socius24 – they’re a professional outfit with a deep knowledge of the product and are always ready to help with a can-do attitude.”

– Synergy Retail Support

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