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USER SERVICE PORTAL (USP)

Socius24 has a team of experts that has led functionality and software design innovations in warehouse management systems for more than 25 years

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“We find USP very useful as a tool to empower our customers.”

– Silk Contract Logistics

“USP from Socius24 empowers our customers as it provides a single point of reference for all their queries.”

– Lenham

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Extensive experience has allowed us to develop our own software which can be used in conjunction with the Blue Yonder WMS to give enhanced performance and functionality.

We have developed our in-house software called User Service Portal (USP) and to use this you need to have Blue Yonder WMS installed. The USP provides additional visibility and functionality which can be used by a range of users within your company.

The beauty of USP is that the information can be tailored to the specific needs of each user, for example, the information required by a warehouse user will be different to that required by the customer services team.

USP allows each user to have the information they require at their fingertips.

USP can also be set up and used for the van drivers, satellite storage facilities, IT immature manufacturing companies and temporary locations such as emergency reaction/relied stations.

  • operational-overview
  • pre-advice-entry
  • order-header-results
  • inventory-expiry
  • inventory-balance
  • import-data
  • download-reports
  • customer-details
  • sku-entry
  • report-selection
  • repack-details
  • "Socius24 have been superb, in helping us get through the last couple of weeks and we owe you a great deal of gratitude. Please ensure the team understands how grateful we are for their dedication and continued support."

    – Fat Face UK

  • “I would completely recommend Blue Yonder WMS. It’s capability of doing anything you want and also enabling you to do things you didn’t think were possible”

    – Saltrock

  • “Each of our numerous clients have different demands and specific requirements from the WMS, which is so functionally rich and flexible that it handles them effortlessly”

    – Synergy Retail Support

  • “Kinaxia Logistics identified the need for a world class WMS and Billing solution. We selected the Blue Yonder system and their trusted partner Socius24 to implement it in line with our rapid project timescales.”

    – Kinaxia Logistics

  • “Socius24 are reliable & very knowledgeable and easy to do business with”

    – Smeg UK

  • “We found Socius24 a positive company to work with and their can-do attitude was key to meeting project deadlines”

    – ATL

  • “Socius24 responded to our needs quickly and expertly – nothing was too much trouble”

    – DCS Group

     

  • “9 out of 10 – Would definitely recommend Socius24.”

    – PD Ports

  • “USP is so versatile it has allowed us to consolidate and control multiple processes within our operation under a single piece of software. USP makes our lives and certainly our customers far simpler.”

    – Lenham

  • 'As Smart Garden Products are experienced existing users of Blue Yonder Dispatcher we needed specialist guidance and advice on our WMS relocation project and took the opportunity to enable further system functionality, Socius24 ably provided this support and advice.”

    – Smart Garden Products

  • “We are meeting and exceeding our business growth ambitions. We would not have been able to do so without Socius24 and Blue Yonder Dispatcher WMS.”

    – Pricecheck

  • “Since the moment we started working with Socius24 some seven years ago, we have gained significant benefits from utilising the highly flexible and feature-rich Blue Yonder Dispatcher WMS. They have proved to be a partner that are truly experts in their field.”

    – Howard Tenens Logistics

  • “The ability to extend the Blue Yonder Dispatcher WMS via the USP, has removed the need for costly and complex in-house solutions.”

    – Silk Contract Logistics

  • “The experience and the professionalism of the person performing the installation was outstanding yet little did we know at that point we were establishing a trusted partnership that has now lasted almost two decades and delivered significant value to our business.”

    – KWE

  • “Extending our WMS with Socius24’s User Service Portal has delivered significant benefits to our operation, streamlining processes, adding value to our customers and removing administrative burden.”

    – Davies Turner

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How does USP work?

This software is available for companies of all sizes and only requires a computer or other mobile device with a browser installed. We create HTML5 web pages which are viewed on the browser and are unique to each company. The screen is configured so the company logo, colour and fonts are used. More importantly, each user will only be able to view the information that they need to carry out their tasks effectively. This makes USP very user-friendly and speeds up the way in which information is conveyed across the supply chain right through to the customer.

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Who can benefit from USP?

By using USP alongside your Blue Yonder WMS you can achieve a higher level of sophistication, and all your users’ needs are met. For example:

Warehouse Team – USP allows us to develop software specifically for your warehouse team. This interfaces with the mechanical handling system so that products can be picked and selected quickly and easily by the warehouse team.

Management Team – The CEO and key executives can have visibility of daily transactions. USP gives them access to transaction screens; dispatcher reports broken down by geographical areas and KPIs, all these are available as PDFs which can be downloaded.

Customer – Today’s customers expect information 24/7 and USP will allow them to access information on their orders and progress being made on deliveries.

  • "Socius24 have been superb, in helping us get through the last couple of weeks and we owe you a great deal of gratitude. Please ensure the team understands how grateful we are for their dedication and continued support."

    – Fat Face UK

  • “I would completely recommend Blue Yonder WMS. It’s capability of doing anything you want and also enabling you to do things you didn’t think were possible”

    – Saltrock

  • “Each of our numerous clients have different demands and specific requirements from the WMS, which is so functionally rich and flexible that it handles them effortlessly”

    – Synergy Retail Support

  • “Kinaxia Logistics identified the need for a world class WMS and Billing solution. We selected the Blue Yonder system and their trusted partner Socius24 to implement it in line with our rapid project timescales.”

    – Kinaxia Logistics

  • “Socius24 are reliable & very knowledgeable and easy to do business with”

    – Smeg UK

  • “We found Socius24 a positive company to work with and their can-do attitude was key to meeting project deadlines”

    – ATL

  • “Socius24 responded to our needs quickly and expertly – nothing was too much trouble”

    – DCS Group

     

  • “9 out of 10 – Would definitely recommend Socius24.”

    – PD Ports

  • “USP is so versatile it has allowed us to consolidate and control multiple processes within our operation under a single piece of software. USP makes our lives and certainly our customers far simpler.”

    – Lenham

  • 'As Smart Garden Products are experienced existing users of Blue Yonder Dispatcher we needed specialist guidance and advice on our WMS relocation project and took the opportunity to enable further system functionality, Socius24 ably provided this support and advice.”

    – Smart Garden Products

  • “We are meeting and exceeding our business growth ambitions. We would not have been able to do so without Socius24 and Blue Yonder Dispatcher WMS.”

    – Pricecheck

  • “Since the moment we started working with Socius24 some seven years ago, we have gained significant benefits from utilising the highly flexible and feature-rich Blue Yonder Dispatcher WMS. They have proved to be a partner that are truly experts in their field.”

    – Howard Tenens Logistics

  • “The ability to extend the Blue Yonder Dispatcher WMS via the USP, has removed the need for costly and complex in-house solutions.”

    – Silk Contract Logistics

  • “The experience and the professionalism of the person performing the installation was outstanding yet little did we know at that point we were establishing a trusted partnership that has now lasted almost two decades and delivered significant value to our business.”

    – KWE

  • “Extending our WMS with Socius24’s User Service Portal has delivered significant benefits to our operation, streamlining processes, adding value to our customers and removing administrative burden.”

    – Davies Turner

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Increased functionality

USP also provides enhanced functionality that is not available in WMS. This can improve simple processes save you both time and money as well as reducing the chances of errors, for example:

Grid Picking

Drill downs are available for the end user so they can see how much work and inventory is required to complete a grid.

Repacking

This reduces the time for repacking by allowing each item to be scanned at the touch of a button.

Rework

Conversion of inventory form from one SKU to another where exact quantities are not known.

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Regardless of the size of your company, if you use Blue Yonder WMS you can access USP to enhance the way your team works, and your customer’s expectations are met.

Contact us directly

info@socius24.com

Interested in a free demonstration of USP?

Socius24. Warehouse Management Software Solutions

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